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Print Timescales

(Frequently asked questions)

What is web-to-print?

It is a fast and efficient, cost effective online print solution allowing you to order, upload documents for printing. You will also be able to manage your orders online.

How can I place order?

Broadlee offers a web-to-print ordering facility. To make ordering as convenient as possible, register an account, select a category and product then choose print/finishing option/s, pay via Paypal or Purchase order and after upload your files when requested.

I have placed my order online, when should I expect delivery?

For regular jobs, printing would be within 3 days. But with delivery, allow a 5 day turnaround. If the job is bespoke or complex, it may take longer depending on nature of the job and it’s requirements. Every effort will be made to turn around jobs as quickly as possible.

What if the job is urgent and requires a fast turnaround?

Please phone and discuss requirements. Jobs can be collected in person to save time if necessary.

What type of file are accepted and how do I supply them?

All industry standard files from both Microsoft Windows and Apple Mac are accepted, including PDF, Word, PowerPoint and Publisher, Adobe InDesign, Illustrator and Photoshop. PDF being the preferred document type, ideally try to keep your file size under 20Mb for a faster upload time.

You can upload files when placing orders online. For bespoke and complex jobs, files can be supplied on CD, DVD, USB or send via email or in person. 

What jobs are classified as bespoke?

Other than standard category jobs listed online can be bespoke jobs.

If I need help for bespoke jobs, how can I get in contact and discuss order requirements?

You can enquire online by clicking BESPOKE QUOTES or you can contact Broadlee on 01827 872 200 and discuss your requirements. Alternatively, send an email to sales@broadlee.co.uk

How can I make payment for my order? 

You can pay via PAYPAL(no account required), credit or debit card or by Purchase Order if you have a trade account with us.

Will I get a proof?

You will be provided with PDF soft proof for approval prior to printing if you request one at the additional information entry point.

Can I drop in and collect jobs?

We have aimed to make online ordering process as convenient as possible. But if you feel necessary to drop in and discuss job requirements as it may be complex or just for your own convienience, you are welcome to do so.